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Why OneCallClaims

Less chasing. More getting on with life.

Recovering from a not-at-fault accident is stressful enough. We remove the admin burden so you can focus on what matters.

A woman wearing a headset while working at a laptop
One conversation. A clearer next step.

Everything covered. No surprises.

We exist to make the claim process painless, from the first call to the final payment.

Illustration of a woman receiving replacement car keys beside a silver SUV
Practical help, beyond the paperwork

No Cost to You

You weren't at fault. The at-fault insurer covers our fees. If your claim succeeds, you pay nothing.

Zero out-of-pocket expenses

No Unbearable Hold Times

We handle all the back-and-forth with the insurer. No being passed around, no endless on-hold music. We do the chasing.

We handle the calls for you

We Communicate with the At-Fault Insurer

We speak to their insurer directly so you can focus on your life. One point of contact from start to finish.

Seamless process, no stress

Like for Like Accident Replacement Vehicle

Need a car while yours is repaired? We arrange a similar vehicle to keep you moving. Delivered to your door.

Similar class, same door

Australian Owned & Operated

Melbourne-based team helping Melbourne drivers. Local knowledge, local service.

Right here in Victoria

Without vs. With OneCallClaims

Doing it yourself

  • Hours on hold with the at-fault insurer
  • Repeatedly explaining your situation to different staff
  • Chasing up repair approvals
  • Managing paperwork and follow-ups alone
  • Uncertainty about what you're entitled to

With OneCallClaims

  • We handle all insurer communications
  • One dedicated point of contact
  • We chase approvals, you don't wait on hold
  • All paperwork managed for you
  • Clear guidance on your entitlements throughout

Sound good? Let's get started.

Check your eligibility in 30 seconds. No obligation, just honest advice about your options.